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Nine Stars 21gal Motion Sensor Oval Shape Stainless Steel Trash Can Silver: Fingerprint-Resistant, Quiet Closing Lid
$77.99 when purchased online
Target Online store #3991
About this item
Highlights
- Hands-free lid opens with a simple wave of the hand
- Advanced infrared technology preserves battery life (batteries not included)
- Removable liner ring keeps trash bag securely in place
- Built-in manual mode keeps the lid open longer for bigger clean-ups
- Large opening and capacity to handle all your household trash needs with ease
- 2 year warrantee
- Non-skid base protects your flooring from scuff marks
- Commercial-grade fingerprint resistant stainless steel body and durable ABS plastic lid
Description
Nine Stars 21.1 gal Motion Sensor Oval Shape Stainless Steel Trash Can, Extra large, silver color
Features: Oval (shape)
Dimensions (Overall): 26.8 Inches (H) x 18.5 Inches (W) x 14.41 Inches (D)
Weight: 9.81 Pounds
Features: Motion Sensor Lid, Fingerprint-Resistant, Quiet Closing Lid, On/Off Switch, Nonslip Base, Removable Liner
Capacity (Volume): 21.1 Gallon
Material: Stainless Steel
Battery: 3 D, No Battery Used
Care & Cleaning: Spot or Wipe Clean
TCIN: 82648229
UPC: 818855020391
Item Number (DPCI): 002-01-1370
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 16.1 inches length x 19.76 inches width x 26.22 inches height
Estimated ship weight: 15.95 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: The motion sensor is on however the lid will not open. It will close when manually opened, but it does not automatically as it should. What is the trouble shoot? We hear a sound when motion is around
submitted by - 1 year ago
A: Hello, Thank you for your review! We are so sorry to hear you are experiencing issues with your trash can. We would be happy to help get your unit to function properly once again. Please try the 24-hour factory reset to your unit. The 24-hour factory reset goes as follows: Start by switching off the unit. Then remove the batteries from the compartment for a full 24 hours. During the 24 hours while the unit is off, you can wipe down the sensor with a damp cloth or disinfecting wipe. Once the 24 hours have passed you can insert good working batteries into the unit and switch it back on. The unit should be reset and work properly.
submitted byNine Stars - 1 year agoBrand expert
Q: if the motion sensor stops working how to start it again?
submitted by Edie - 2 years ago
A: Hello, Thank you for reaching out to us via your review. Please try the 24-hour factory reset to your unit. The 24-hour factory reset goes as follows: Start by switching off the unit. Then remove the batteries from the compartment for a full 24 hours. During the 24 hours while the unit is off, you can wipe down the sensor with a damp cloth or disinfecting wipe. Once the 24 hours have passed you can insert good working batteries into the unit and switch it back on. The unit should be reset and work properly. -Nine Stars Group
submitted byNine Stars - 2 years agoBrand expert
Q: Up to what size trash bags can this hold?
submitted by jrs - 2 years ago
A: Hello, Thank you for reaching out to us via your review. We retail trash bags that fit perfectly for your trash can. We have included a link below. However, if you do not want to purchase our brand, you can purchase any generic brand of extra-large (30 gallon) trash bags. https://ninestarsusa.com/products/nstb-21-30 -Nine Stars Group
submitted byNine Stars - 2 years agoBrand expert
Q: Does this have a warranty? Only had it for 6 months and it doesnt work properly anymore
submitted by JonahC - 2 years ago
A: Thank you for contacting us. Our two-year warranty covers the functionality of the lid. If you would like to view our warranty policy, you may do so on our website or through your user’s manual in the “Overview” section.
submitted byNine Stars - 2 years agoBrand expert
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2.8 out of 5 stars with 29 reviews
quality: 1.79 out of 5
value: 1.92 out of 5
15% would recommend
13 recommendations
Sensor Failed
1 out of 5 stars
Thumbs down graphic, would not recommend
Sensor Failed - 4 months ago, Verified purchaser
The sensor stopped working after just one year of use. Very disappointing for a product at this price point. Not recommended.
1 reply from Nine Stars team - 3 months ago
Hi Customer, Thank you for bringing this concern to our attention and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!
Ninestar trashcan with sensor
3 out of 5 stars
Vic - 7 months ago, Verified purchaser
Worked well for 6 months then would not open
1 reply from Nine Stars team - 10 days ago
We're sorry to hear that your trash can stopped working after 6 months. If you're experiencing any issues, please reach out to us at info@ninestarsusa.com, and we'll be happy to assist you with a solution or warranty claim. We want to make sure you're fully satisfied with your purchase!
Lid DOES NOT WORK
1 out of 5 stars
Thumbs down graphic, would not recommend
Lid DOES NOT WORK - 7 months ago
We have had this trashcan for 1year. The lid stopped working properly. This trashcan deserves to be garbage. Do not buy if you want longevity
1 reply from Nine Stars team - 7 months ago
Hi Customer, Please be assured that our goal is not to inconvenience our customers or force unnecessary expenses. We are committed to providing quality products and exceptional service. We apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!
Opener diesnt work
1 out of 5 stars
Thumbs down graphic, would not recommend
Diane - 11 months ago, Verified purchaser
The automatic lid stopped working right after we got it.
1 reply from Nine Stars team - 11 months ago
Hi Diane, We are so sorry to hear you are experiencing issues with your trash can. We would be happy to help get your unit to function properly once again. Please try the 24-hour factory reset to your unit. The 24-hour factory reset goes as follows: Start by switching off the unit. Then remove the batteries from the compartment for a full 24 hours. During the 24 hours while the unit is off, you can wipe down the sensor and the inside of the battery compartment with a damp cloth or disinfecting wipe. Please also adjust the liner ring by removing it from the base of the unit and placing it back on. Once the 24 hours have passed you can insert good working batteries into the unit and switch it back on. The unit should be reset and work properly. Thank you and have a wonderful day!
Junk!
1 out of 5 stars
Thumbs down graphic, would not recommend
Lynn - 1 year ago, Verified purchaser
It worked for about 2 months, then the motor wouldn’t open the lid anymore. The fact that it automatically turns itself off after a certain amount of time was also super annoying. Why would you add that feature to an automatic trash can?? Pretty much defeats the purpose when you have to push the button to turn it back on several times a day! Absolutely do not recommend this junk!
1 reply from Nine Stars team - 1 year ago
Hi Lynn, Thank you for the feedback as it helps us improve our services. We would like to make things right for you. Please feel free to head to our website at https://ninestarsusa.com/ and fill out a claim so we can further assist you. Thank you and have a wonderful day!
Don't Buy
2 out of 5 stars
Thumbs down graphic, would not recommend
Kate - 1 year ago, Verified purchaser
I’ve purchased two of these and both have had issues with the lid. The lid will not go down. We are now stuck with a broken lid and very dissatisfied.
1 reply from Nine Stars team - 1 year ago
Kate, We sincerely apologize for the inconvenience you've experienced with our garbage can. We would like to make things right for you. Please feel free to head to our website at https://ninestarsusa.com/ and fill out a claim so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!
Mrs
5 out of 5 stars
Mary Groschel - 1 year ago, Verified purchaser
Shower gift for friends future daughter-in-law
More like None Stars
2 out of 5 stars
Thumbs down graphic, would not recommend
Apbrymer - 1 year ago, Verified purchaser
I like the size of this trashcan and that's about it. The motion sensor is a nightmare. Every time I try to throw something away, and it doesn't open, I think "Nine stars? More like NONE stars". It is so bad my four year old has asked for a new trashcan for his birthday.
1 reply from Nine Stars team - 1 year ago
Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty, you can have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just email us at support@ninestarsusa.freshdesk.com. -Nine Stars Group
Unhappy Customer
1 out of 5 stars
Thumbs down graphic, would not recommend
Unhappy Customer - 1 year ago, Verified purchaser
I was super excited when I ordered this trash can until I received the product and the lid did not work!! Would not recommend this product! Very unhappy!
1 reply from Nine Stars team - 1 year ago
Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info@ninestarsusa.com. -Nine Stars Group
Sad Can Man
1 out of 5 stars
Thumbs down graphic, would not recommend
- 1 year ago, Verified purchaser
We were so excited to receive such a great deal on a motion sensor trash can…that excitement quickly diminished once we unpacked the can and discovered the lid was inoperable. It simply makes a weird sound and refuses to open. I’ve reached out to Ninestars, with no reply received. Very disappointed
1 reply from Nine Stars team - 1 year ago
Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at support@ninestarsusa.freshdesk.com. -Nine Stars Group
Motion sensor doesnt work
1 out of 5 stars
Thumbs down graphic, would not recommend
KGM - 1 year ago, Verified purchaser
I ordered this and the lid motor didn’t work. Replaced it with a new one and that motion sensor broke within a week.
1 reply from Nine Stars team - 1 year ago
Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info@ninestarsusa.com. -Nine Stars Group
Unlucky
3 out of 5 stars
Thumbs up graphic, would recommend
Led - 1 year ago, Verified purchaser
I think I was unlucky, my safacon arrived with a defect, it didn't open or close, the motor seems to have been damaged. I just returned it, but I loved the design, so I'll give it another chance.
Not durable enough for price
1 out of 5 stars
Thumbs down graphic, would not recommend
Mommyloves - 2 years ago, Verified purchaser
Trash can is not durable at all. Broke in a month..
1 reply from Nine Stars team - 2 years ago
Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info@ninestarsusa.com. -Nine Stars Group
Have to replace it after 12 months
1 out of 5 stars
Thumbs down graphic, would not recommend
DS - 2 years ago
Lid hangs up when opening. Waste of money.
1 reply from Nine Stars team - 2 years ago
Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info@ninestarsusa.com. -Nine Stars Group
Great
5 out of 5 stars
Thumbs up graphic, would recommend
ASmith - 2 years ago, Verified purchaser
Works great. Also very attractive.
Do not buy
1 out of 5 stars
Junk - 4 years ago
Motor went out quickly, tried to fix the problem, didn’t work. Then it started to fall apart even more. Junk product.
1 reply from Nine Stars team - 1 year ago
Hello, Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group
Perfect Garbage Can
5 out of 5 stars
RA - 4 years ago, Verified purchaser
Great update to previous version. Sleek and keeps garbage out of sight. Smooth open and close. Large for big family and/or less trips.
1 reply from Nine Stars team - 16 days ago
Dear RA, Thank you for your review! We are excited that you are happy with this trash can! 😊 Should you ever have any questions, or concerns, please feel free to contact our customer service department at info@ninestarsusa.com.-Nine Stars Customer Service