Oral-B Glide Pro-Health Comfort Plus Dental Floss, Extra Soft, 40m, 3 Pack

We're so sorry to hear you're unhappy with our updated version of the Comfort Plus Floss. Please know, we have many quality checks in place to ensure only the best products reach you. Oral-B is always improving materials and looking to ensure that we deliver the best products. As a result, we’ve transitioned to a new microtextured floss fiber that’s still strong and shred resistant. So that we can learn more and help you further, please give us a call at (800) 566-7252.

We always want to provide you with floss that easily Glides between your teeth, so we're sorry to hear this was not the case and that you experienced gum discomfort with our new Comfort Plus Floss. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. If you haven't already, we recommend you discontinue using the floss. Oral-B continues to improve our flossing materials to ensure the best products reach you. We've transitioned to a new microtextured floss fiber that offers triple-action cleaning, effectively and powerfully removing plaque while sliding easily between teeth and gently stimulating the gums to help prevent gingivitis. Our products undergo strict quality checks to ensure they provide only the best results, so this isn't what we'd expect. Your loyalty and satisfaction are important to us, and we'd like to learn more about your experience and share this with our Quality and Safety Team. When you have a chance, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We know how important it is to have a floss you love, and are sorry you're unhappy with the recent changes to our Comfort Plus Floss. Please know, we have many safety checks in place to ensure our products are safe to use as directed. If you've experiencing pain, we recommend you discontinue using this floss. Oral-B is always improving materials and looking to ensure that we deliver the best products. As a result, we’ve transitioned to a new microtextured floss fiber that’s still strong and shred resistant. So that we can learn more and help you further, please give us a call at (800) 566-7252.

Thank you for taking the time to share your feedback. Our Oral-B products are put through rigorous safety tests, and extensive research to ensure they're safe for use to provide you with a flawless flossing experience. We implemented our CleanTech microtextured fiber to provide you with a floss that slides easily between tight spaces, cleaning both gently and powerfully. We wouldn't expect for this change to affect the flavor, and we're sorry to hear that it hurt your teeth. If you have not done so we recommend discontinuing use. We want to learn more about your experience, and would appreciate you giving us a call at (800) 566-7252.

Thank you for taking the time to share your experience with us. Our Oral-B products are put through rigorous quality tests to ensure they arrive to you in the best condition, and would not expect for your floss to break. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 566-7252.

We can imagine your surprise upon seeing a floss you weren't expecting, and we'd like to help, Alice. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. If you haven't already, we recommend discontinuing the use of the floss if it gets stuck between teeth. We continue to improve floss materials to ensure the best products reach you. That said, we've transitioned to a new microtextured floss fiber that offers triple-action cleaning, effectively and powerfully removing plaque while sliding easily between teeth and gently stimulating the gums to help prevent gingivitis. Our floss products undergo many quality checks to ensure they reach you in perfect condition and deliver the benefits as advertised, so floss shredding isn't what we'd expect. So we can learn more about your experience and share this with our team, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We have a new micro textured floss fiber designed to get in tight spaces with microscopic ridges and grooves on the surface to improve cleaning abilities, and we're sorry to hear it's rough and uncomfortable. We're happy to help you as safety if important to us and we go through many quality checks to make sure the best floss possible. Since it's uncomfortable to use, please stop using it. We do have the Oral-B Complete Satin Floss that has not changed to the microtextured floss fiber. You may want to try that. If you have any questions, please call us at (800) 566-7252, and we're happy to help you.

We always want to provide you with floss that easily Glides between your teeth, so we understand how frustrating it is when floss gets stuck between your teeth, and we'd like to help. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. If you haven't already, we recommend discontinuing the use of the floss. As you noticed, we've transitioned to a new microtextured floss fiber that offers triple-action cleaning, effectively and powerfully removing plaque while sliding easily between teeth and gently stimulating the gums to help prevent gingivitis. As a loyal Oral-B flosser, you know this isn't the experience we'd expect, and we'd like to learn more and help further. When you have a moment, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We're sorry to hear that this has been your experience, as we have many quality checks in place to ensure that you can enjoy the best possible results with our floss. We'd like to mention that we're always improving materials and looking to ensure that we deliver the best products. As a result, we're now using a CleanTech fiber that is micro-textured to provide the same benefits that you love. Your comments will be shared with our team, and we'd also like to learn more about your experience. Please give us a call at (800) 566-7252 when you can.