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SheaMoisture Raw Shea Butter, Deep Moisturizer Detangler, 8 fl oz (237 ml)
$14.99 when purchased online
Target Online store #3991
About this item
Highlights
- Curly to Coily Hair
- Made with Fair Trade Shea Butter
- No Parabens
- No Phthalates
Description
Our Raw Shea Butter Deep Moisturizing collection, enriched with a unique Raw Shea Butter blend, satisfies your thirsty curls' and coils' moisture needs. Our beloved detangler provides superior slip to help release knots and delivers 9X more moisture to minimize breakage.
**vs a non-conditioning shampoo
Tested on our family for four generations. Never on animals.
Hair Type: Curly
Product Warning: Skin irritant
Product Form: Liquid
Beauty Purpose: Moisturizing
Net weight: 8 ounces
Package Quantity: 1
TCIN: 90981049
UPC: 764302280637
Origin: imported
The above item details were provided by the Target Plus™ Partner. Target does not represent or warrant that this information is accurate or complete. On occasion, manufacturers may modify their items and update their labels.
We recommend that you do not rely solely on the information presented. If you have a specific question about this item, you may consult the item's label, contact the manufacturer directly or call Target Guest Services at 1-800-591-3869.
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Ingredients:
glycerin (vegetable), water, propanediol, cetearyl alcohol, behentrimonium methosulfate, butyrospermum parkii (shea) butter, argania spinosa kernel oil, macrocystis pyrifera (kelp) extract, althaea officinalis root extract, ulmus fulva (slippery elm) bark extract, panthenol, fragrance (essential oil blend)
Shipping details
Estimated ship dimensions: 7.3 inches length x 3.7 inches width x 1.8 inches height
Estimated ship weight: 0.6 pounds
This item cannot be shipped to the following locations: APO/FPO, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, United States Minor Outlying Islands, Virgin Islands, U.S., Alaska, Hawaii
item ships from third party seller: iHerb
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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Summary of reviews
The Shea Moisture Raw Shea Butter Deep Moisturizing Detangler has received mixed reviews. While some guests appreciate its moisturizing properties and pleasant scent, many long-time users are disappointed with the new formula, citing a lack of hydration and detangling effectiveness compared to the original version. The product's ability to manage curly and thick hair is praised, but the formula change has led to dissatisfaction among loyal users.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.2 out of 5 stars with 180 reviews
effectiveness: 3 out of 5
quality: 3 out of 5
value: 3 out of 5
50% would recommend
2 recommendations
Not moisturing and full of residues
1 out of 5 stars
TropicalCoil97 - 5 months ago
originally posted on sheamoisture.com

Please, bring back the first version. It was much more moisturing and detangling.
1 reply from SheaMoisture Consumer Services team - 2 months ago
We're sorry to learn that you're no longer happy with our Raw Shea Butter Moisturizing Detangler! Consumer feedback is really important to us, and we'd like to learn more - please email our team directly at support@sheamoisture.com and share ref ID: 50137714, so we can ask you some questions. We hope to hear from you soon.
Love it
5 out of 5 stars
Thumbs up graphic, would recommend
Frankie - 5 months ago, Verified purchaser
I still love this so much works good for my hair hard to find anymore tho !
Deep Moisturizing Detangler w/Sea Kelp & Argan Oil
5 out of 5 stars
PEL919 - 6 months ago
originally posted on sheamoisture.com

I'm glad that I have finally purchased SM's detangler with sea kelp and argan oil, but I hate that I am JUST giving it a try. Every year, when the weather becomes colder and dryer and I am subjected to dry indoor heat, my naturally curly and wavy hair becomes dry and unmanageable. I have tried watery to milky sprays and even thick, buttery creams, hoping they would all solve my dryness issue. THIS detangler is the perfect consistency for my hair (a MEDIUM lotion-like creaminess). I shampoo once weekly, and while still in the shower, generously oil my natural hair and ends with plain jojoba oil, apply a quarter-size amount of detangler to each of my hair's four sections, comb through with my Unbrush, and let my hair air dry in two large plaits before styling. This detangler contains the right amount of glycerin and oils to keep my hair moisturized, conditioned, and feeling supple between my weekly shampoos. And the smell is wonderful. It has an amber-like aroma that isn't cloying, is light, and leaves the hair smelling fresh and clean. If you are a woman who also DISLIKES the beachy smells of coconut, cocoa butter, mango, peach, and heavy floral or candy like fragrances that are commonly marketed to black women's hair products, then the eastern-like aroma of amber in this detangler may be especially pleasing to you as well.
Where's the original formula????!!!???
1 out of 5 stars
DYTEducator - 7 months ago
originally posted on sheamoisture.com

The original formula was amazing and truly moisturized. This new stuff dulls my hair and is of NO comparison to the original. I'll repurchase if and when the old stuff returns. The look, consistency, and color is even different!
Not Again!!!
1 out of 5 stars
Thumbs down graphic, would not recommend
Terri - 10 months ago
This formula is really bad. I am very disappointed with Shea moisture. This is the second time they have changed the formula for their detanglers. First it was the low porosity detangler which was a staple of mine. Then I switched to this one and they changed the formula for this. Now I must find a replacement for this.
NOT IMPROVED FORMULA
1 out of 5 stars
Elena - 10 months ago
originally posted on sheamoisture.com

I used to use the original version of this product which was amazing. My hair looked moisturised for days and people always use to comment on that. The detangling aspect was also very impressive. This new formula seems to be nowhere near the same level of hydration / moisturisation. In fact my hair looks extremely dry and I havent changed anything else in my hair care routine / diet/ lifestyle
1 reply from Sheamoisture's Consumer Services team - 10 months ago
We sincerely appreciate you taking the time to share your thoughts. We're really sorry to hear about your experience with the performance of our Raw Shea Butter Moisturizing Detangler. We understand how important it is to use a product that suits you, especially when you've been using it for so long. Your feedback is important to us - please contact our Consumer Services team at support@sheamoisture.com with your contact details and the ref ID: 47977676 so we can gather more details and assist you further.
Ineffective Product
1 out of 5 stars
RCTME - 11 months ago
originally posted on sheamoisture.com

Please bring back the original Extra Moisture Detangler. Your new formulation is ineffective.
The original was great this is TERRIBLE
1 out of 5 stars
Dry Curl Girl - 1 year ago
originally posted on sheamoisture.com

The previous formula was the only product that worked for my tight, coily hair. My curls have been dry and brittle ever since they made the change. I was a Shea Moisture super fan for 10 years, now I’m forced to try other brands to save my hair. PLEASE bring the original back 😭.
1 reply from Consumer Support team - 1 year ago
We truly appreciate you taking the time to share your feedback. The formulation of our Raw Shea Butter Moisturizing Detangler hasn't changed, and we're sorry to learn that you had this experience with it. Please connect with our team directly at support@sheamoisture.com, and share ref ID: 47231328, so we can ask a few questions. We look forward to hearing back from you!
What happened to the transitioning milk
1 out of 5 stars
Jassy - 1 year ago
originally posted on sheamoisture.com

I’m so sad this product was amazing and now I can’t find it anywhere
Zero slip
1 out of 5 stars
VVVV - 1 year ago
originally posted on sheamoisture.com

This has absolutely no slip to it whatsoever, in fact, it actually made my hat MORE difficult to detangle than had I put nothing in my hair. And I’m talking about the old formula here. Perhaps the new version is better. Of course, all the more recent reviewers seem to HATE the new formula, but this happens ANY time a product gets reformulated so I take them with a grain of salt. Whoever a product gets reformed, everyone gets super angry and say that it’s awful but tbh I think that’s just mental most of the time, people convince themselves that they hate it just because it’s new. It does smell wonderful though, as the entire raw shea line does.
1 reply from Shea Moisture Consumer Services team - 1 year ago
Thanks for reaching out. We're sorry our Raw Shea Butter Moisturizing Detangler didn't work for you. We appreciate feedback like yours, and it helps us improve our products - please connect with our team directly at support@sheamoisture.com, and share ref ID: 46864102, so we can gather more information. We look forward to hearing back from you!
PLEASE BRING BACK THE ORIGINAL FORMULA!
2 out of 5 stars
Au Naturel - 1 year ago
originally posted on sheamoisture.com

The first Shea Moisture product I purchased was original Moisturizing Detangler and I was sold. It was the best hair product I've ever tried for moisturizing and detangling my coarse, kinky, dry hair. The new formula is not the same. I have been using it but only until I find a replacement. I've tried other Shea Moisture lines and nothing works for me like the original formula. Based on the reviews, you're losing alot of loyal customers who are disappointed with this formula change. Take a page from Coke - they changed the original formula but were smart enough to bring it back...
1 reply from Consumer Support team - 1 year ago
We're sorry to learn that you're no longer happy with our Raw Shea Butter Moisturizing Detangler! Consumer feedback is really important to us, and we'd like to learn more - please email our team directly at support@sheamoisture.com, and share ref ID: 46573022, so we can ask you some questions. We hope to hear from you soon.
Please bring back the old formula!
1 out of 5 stars
ricki - 1 year ago
originally posted on sheamoisture.com

Please bring back the old formula! I have tried so many leave ins and nothing works as good as the OLD FORMULA did.
Bring back extra moisture detangler
1 out of 5 stars
sl1821 - 1 year ago
originally posted on sheamoisture.com

This product is the worse. It made my hair dry rather than moisturized. They need to bring back the extra moisture detangler.
1 reply from Consumer Support team - 1 year ago
Thanks for reaching out, we're sorry our Raw Shea Butter Moisturizing Detangler didn't work for you. We appreciate feedback like yours, as it helps us improve our products - please connect with our team directly at support@sheamoisture.com, and share ref ID: 46108427, so we can ask a few questions. We look forward to hearing back from you!
NOT THE SAME
2 out of 5 stars
jasrae97 - 1 year ago
originally posted on sheamoisture.com

This used to be my FAVORITE go-to and was the staple for my routine. I do not like this new product at all, it's not moisturizing at all. I'm so upset
Changed formula
1 out of 5 stars
Krystle - 1 year ago
originally posted on sheamoisture.com

I used to use this exclusively as it was one of the few things that worked on my hair ( after their now discontinued baobab detangler). I bought a new bottle and the label reads deep moisturizing instead of extra and I think nothing of it. Long story short: they changed the formula. The consistency is different and my hair is a dry like straw after a few hours. It used to be soft for days
1 reply from Shea Moisture Consumer Service team - 1 year ago
We're so sorry to hear you had this experience with our Raw Shea Butter Moisturizing Detangler. The quality of our products are very important to us, and we'd like to ask a few questions - could you please email our team at support@sheamoisture.com and share ref ID: 45580049. We'll be waiting for your email!
It's a no
1 out of 5 stars
KatRose - 2 years ago
originally posted on sheamoisture.com

What happened to the red palm oil and cocoa butter collection? I used every item in that collection for my daughter's hair. I can't find a replacement that works as well.
Great Product
5 out of 5 stars
yolandah1 - 2 years ago
originally posted on influenster.com

[This review was collected as part of a promotion.] This Shea Moisture Raw Shea Butter Deep Moisturizing Detangler is a great product. I like how I w soft and moisturized my hair feels after using the product. I also like the light scent. I definitely recommend this product.
Why has the formula changed?
1 out of 5 stars
Catpark - 2 years ago
originally posted on sheamoisture.com

What have you done? Why oh why have you changed the product ingredients? Now its just a regular conditioner! The old detangler was amazing the best product ever for hair. Now need to search stores hoping they've stocked the old version. Once that's over then what. Can you please bring it back!
Not the same product as: Extra Moisture Detangler
2 out of 5 stars
Topaz17 - 2 years ago
originally posted on sheamoisture.com

I have 22 inch natural 3C hair , some 4A. Tangles are a major issue with wash time. I've always used the Raw shea Butter Extra-Moisuture Detangler. I still hang on to my last empty bottle, hoping to find it again!. That was truly the best detangler for my long curly hair. I used it as I transitioned from perm hair to natural. Label even says for " Damaged, Transitioning Hair". Now, I find this new solution ( Deep moisturizing) in the same color label container is not the same! With this product, hair does not detangle as well, and I'm struggling to avoid breakage, so I add other products( I'm not supposed to put on hair ) just to get slippage. Not fair to change products on us! Bring back the Extra -Moisture Detangler! Please! Lots of people here saying the same thing....
1 reply from Consumer Services team - 2 years ago
Hello, from time to time we may change the formulations of our products These changes are based on several factors including the recommendations and feedback from our consumers. The intent of these changes is to continually improve our products as well as providing the best quality products possible. We are sorry you were disappointed, and we will certainly report your comments to our team.
Horrible
1 out of 5 stars
cjt1 - 2 years ago
originally posted on sheamoisture.com

Why did you change what works. I did not know it had changed, I ordered it and it does not work. Please change back to the original formula.
1 reply from Consumer Services team - 2 years ago
We're sorry to learn that you're no longer happy with our Raw Shea Butter moisturizing detangler! Consumer feedback is really important to us, and we'd like to learn more - please email our team directly at consumer.services@unilever.com and share ref ID: 44377224, so we can ask you some questions. We hope to hear from you soon.