Venus for Pubic Hair and Skin Women's 2-in-1 Cleanser + Shave Gel - Unscented - 6.42oz

Thank you for your review. We're sorry to hear you had this experience, and we hope you're able to resolve the issue with Target. When you have a moment, though, feel free to reach out to the Venus customer care team at (800) 445-5388. We'd be glad to see how we can help.

We're sorry to hear this, Heather, and want to assure you that we test to ensure the Pubic Hair and Skin razor is safe to use as directed. If you haven't already, we recommend to stop using the razor. We'd like to help, as well as share your experience with our Safety Team. When you have a minute, please reach out to us at (800) 445-5388.

Above all else, your safety and satisfaction are our top priority. We're very sorry to hear about what happened, and we hope you're feeling better. Be assured this is the last thing we expect when using our Cleanser and Shave Gel as directed, so please discontinue using it. As this isn't something we take lightly, we'd like to make a detailed report to our Safety Team and help. Please call us at 800-445-5388.

Jess, while we're glad that you love some of our products, we're very sorry to hear about your experience using our Cleanser + Shave Gel. Be assured this isn't what we expect as the full collection is dermatologist and gynecologist tested, pH balanced and free of parabens, dyes, fragrance and silicone, and it should be safe when used as directed. Please discontinue using it. If you aren't doing so already, in the future, we recommend using a “small amount;” starting with a “pea size” or “almond-size” amount and adjusting as needed. It should be applied to wet skin in the area to be shaved, using circular or back-and-forth motions, until it forms a light lather. We're glad Target was able to help you, but we would also like to gather some details and assist you too as this isn't something we take lightly. Please call us at 800-445-5388.

We're so sorry to hear about the inconvenience. Thank you so much for sharing your experience with us. Please know this isn't what we expect with our quality checks, and we'd like to collect some details and help you with this. We can be reached at 800-445-5388.

Thank you so much for giving our Pubic Hair and Skin Cleanser + Shave Gel a try. We're very sorry that you're not a fan of it or its pump. Extensive quality testing is done to ensure your experience is nothing short of exceptional, so we'd love to hear what's going on with the pump and learn more about why you're not a fan of the gel as well. We can be reached at 800-445-5388.

We're so sorry to hear about your experience with our Pubic Hair and Skin Cleanser and Shaver Gel. With safety being at the heart of what we do, and with our numerous checks, this isn't something we expect. This is backed by this product not containing any parabens, dyes, fragrances, or silicones, and being pH balanced. Reports like this are taken very seriously, and we'd like to make a report to our Safety Team and help. Please call us at 800-445-5388.

We're very sorry that our Pubic Hair and Skin 2-in-1 Gentle Cleanser + Shave Gel didn't provide you with an exceptional shave as we had hoped it would. You deserve nothing short of an exceptional shave, so we'd like to learn more about your experience. Please call us at 800-445-5388.

We're very sorry to hear about this. If you have not done so already, make sure there is a space between the bottom of the bottle and the tube the product goes up. Also, make sure to tighten the pump completely. This may help, but we'd like to hear from you about this. Please call us at 800-445-5388.

We're so glad that our Pubic Hair and Skin Razor worked well for you, Pat. Based on your review rating, if there's something this razor could do better, we'd love nothing more than to hear from you about it. We can be reached by dialing 800-445-5388.