Bionaire 0.36gal Antimicrobial Top Fill Ultrasonic Cool Mist Humidifier

A: Hi there, John R! Thank you for choosing Holmes®️. It is definitely okay to use cool tap water upon using the humidifier. However, to avoid white dust use only distilled water especially if you suffer from respiratory problems or you live in an area where the water has a high mineral content. We hope this information helps. Thank you again and have a good one!

A: Hello John R, thank you for your question! Regular tap water is perfectly fine to use with your humidifier, and from Bionaire, we recommend using tap water. Distilled water is also fine if you prefer. We hope this information helps! Let us know if you have any other questions. Bionaire Support Team

A: It actually does have a removable tank. In fact, the manual instructs filling the tank separate from the base and then attaching them together.

A: Hi there, Froggiechick85! We hope you are healthy and staying safe. The water tank of this humidifier is not removable. If you need further information, please give us a call at our toll-free number 1-800-546-5637. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you.

A: Okay, I understand. Hello Amy, I'm sorry to hear you're experiencing this issue with your humidifier. It can be frustrating when it seems to be working, but no mist is coming out. Here are a few troubleshooting steps you can try, based on the manual: -Make sure the unit is plugged in. -Ensure the tank is filled with cool water to the appropriate level. -Check that nothing is blocking the air intake grille and filtered air outlet. -Also, verify that all parts are firmly positioned in place. If you've checked these things and are still having trouble, there might be something else going on. You can contact our support team at +1 908-864-4851 Ext: 6633, and we can help you figure out what to do next. Bionaire Support Team

A: Thank you for your question! The Bionaire 0.36gal Ultrasonic Cool Mist Humidifier does not have a warm mist setting; it only provides cool mist for added comfort. Let us know if you have any more questions! Bionaire Support Team

A: Hello drae, The humidifier operates only when it is plugged into a power source. To extend the runtime, consider the following recommendations: - Use the unit on the lowest setting to conserve water usage. - If the unit has electronics, set it to your desired humidity level to allow the device to cycle on and off automatically, which can extend the runtime. - Ensure the water tank is filled completely, allowing maximum capacity utilization. Refill the tank as needed to maintain consistent operation. Bionaire Support Team

A: Hello AnaPier, Thank you for your question! To use essential oils with your humidifier, follow these steps: Locate the Aromatherapy Tray on the back side of the Humidifier Base. Pull the tray handle to expose the aromatherapy pad. Place 3-4 drops of essential oil directly onto the pad. Push the Aromatherapy Tray back into the closed position. Let us know if you need any further assistance! Bionaire Support Team

A: Hi Ben Cartwright! Thank you for your question. Yes, your humidifier has two modes. When the Indicator Light is BLUE, it is on the High setting for faster humidification. When the Indicator Light is PURPLE, it is on the Low setting for quieter operation. Press the Power Button to switch between modes or turn the unit off. Feel free to reach out if you have more questions! Bionaire Support Team

A: Hi there Chris! Thank you for choosing Holmes®️. Please accept our apology for the inconvenience the leaking has caused you. Here are the possible reasons why the humidifier is leaking: Unit tilted or not leveled, cap not tight enough, and the tank water is Hot. Here are the possible solutions to this issue: Remove tank cap and replace or reposition gasket, place unit on a flat or leveled surface, tighten the cap, and also make sure to fill with cool water only. If the issue persists, please don't hesitate to reach us by visiting the Contact Us page of our website. We're available from Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you. Have a good one!

A: Hi there, Miss Kerry! Thank you for choosing Holmes®️. We understand that you are wondering why your humidifier's light indicator is blinking red and blue. Allow us to help you fix this. The red light means that your humidifier is in low water level condition. You need to turn off the unit and refill it with cool water. In the event that the red light is still blinking even if the tank is already filled with water, please reach out to us through the Contact Us page on our website so we may properly assist you. Have a nice day!

A: Hi kqueener1! Thank you for contacting Holmes. We hope you are healthy and staying safe. We understand that you want to know if Holmes 0.36gal Antimicrobial Top Fill Ultrasonic Cool Mist Humidifier is BPA free. We are more than happy to assist. Yes, it is BPA free. I hope this information helps. Have a nice day!