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Sharper Image Stick & Handheld Combo Vacuum with 350W Motor, Cordless White: HEPA Filter, Multi-Surface, Bagless
About this item
Highlights
- "Superior cleaning with a robust 350W motor and 40-minute runtime per charge.
- A 2-in-1 stick and handheld combo vacuum design for flexibility in cleaning.
- The MagTools™ accessories magnetically attach to points in the extension pole for quick access and superior convenience.
- Equip the motorized pet hair attachment for efficient and quick removal of pet hair.
- Advanced filtration with H13 HEPA filter that captures and traps 99.95% of dust particles and allergens.
- Contemporary design - It combines advanced technology with sleek and ergonomic design to provide powerful performance for every cleaning task."
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Q: I was gifted this vacuum and it worked well for about a day. Now the 3 horizontal dots blink red within 1 minute of me starting to vacuum. I made sure it was charged, and checked dust bin & filter.
A: Mine is also doing this right now!
submitted byAlly - 8 months agoA: Mine won’t charge And the roller doesn’t roll
submitted byKathy - 7 months agoA: There is a blockage somewhere. Could be a hair ball or a piece of paper. Once you get that removed it should work normally
submitted byjess - 5 months agoA: Same issue for me! So frustrating.
submitted byMags7 - 3 months agoA: Mine too, I resolved the issue. When you pull out the filter you'll see in the middle there is an area you can pinch together to pull out the inner filter. Clean it well and it'll work normal again.
submitted byCramm - 7 months agoA: Hello, the blinking red dots mean there is a filter or airway blockage. Please consult the manual to clean the filter and airway and clear any blockages. Thank you
submitted byMS Customer Service - 9 months agoBrand expert
Q: In the description it states the battery will last 40 minutes. Straight out of the box, my battery only lasts 12 minutes. Is this a warrantable if I've had the vacuum less than a month?
A: almost every electronic devise arrives partially charged in the box. You have to give it a full charge
submitted byj - 4 months ago
Q: Can you turn off the beater bar?
A: My beaterdoesnotbeat
submitted byKathy - 7 months agoA: No, you are unable to turn that off. Thank you
submitted byMS Customer Service - 8 months agoBrand expert
Q: The battery only stays charged for about 10 seconds. We've had this for 6 months or so and called customer service. We can't find warranty so is it worth buying a new battery?
A: If you have your receipt, you can contact us at 1-800-374-2744 or fill out a form at https://mscustomercare.com to obtain warranty service. Thank you
submitted byMS Customer Service - 22 days agoBrand expert
Q: Can you replace the battery pack? We have only owned this vacuum for a few months and it no longer turns on
A: For warranty service and troubleshooting product issues, contact us at 1-800-374-2744 or fill out a form at https://mscustomercare.com.
submitted byMS Customer Service - 1 month agoBrand expert
Q: My beater bar won't turn. I'm pretty sure there is hair trapper in the connecting part where the bar clicks in. I can't get that part off to clean it. Any suggestions??
A: For warranty service and troubleshooting product issues, contact us at 1-800-374-2744 or fill out a form at https://mscustomercare.com. Thank you
submitted byMS Customer Service - 2 months agoBrand expert
Q: What about a warranty? I received this as a Christmas gift, do I register for a warranty?
A: You do not need to register the product for the warranty. If you need warranty service or need assistance troubleshooting product issues, contact us at 1-800-374-2744 or fill out a form at https://mscustomercare.com.
submitted byMS Customer Service - 3 months agoBrand expert
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