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Tineco Floor One S2 Plus - Cordless Smart Wet/Dry Vacuum Cleaner and Hard Floor Washer: Self-Cleaning, Electric, Red

Tineco Floor One S2 Plus - Cordless Smart Wet/Dry Vacuum Cleaner and Hard Floor Washer: Self-Cleaning, Electric, Red - 2 of 4Tineco Floor One S2 Plus - Cordless Smart Wet/Dry Vacuum Cleaner and Hard Floor Washer: Self-Cleaning, Electric, Red - 3 of 4Tineco Floor One S2 Plus - Cordless Smart Wet/Dry Vacuum Cleaner and Hard Floor Washer: Self-Cleaning, Electric, Red - 4 of 4
Tineco Floor One S2 Plus - Cordless Smart Wet/Dry Vacuum Cleaner and Hard Floor Washer: Self-Cleaning, Electric, Red - 1 of 4
$229.99 sale price when purchased online
$329.99 list price
Target Online store #3991

About this item

Highlights

  • Experience hassle-free cordless cleaning for enhanced convenience.
  • Mop, vacuum, and self-clean simultaneously for efficient hard floor cleaning.
  • Extra brush roller included for uninterrupted cleaning sessions.
  • Enjoy up to 35 minutes of cordless runtime for whole-room cleaning.
  • iLoop™ adjust suction and water flow for optimal cleaning results.
  • Smart LED screen indicates cleaning progress from red to blue.
  • Eliminate pushing dirty water around with dual-tank system.
  • Built-in self-cleaning mode ensures a fresh tool every time.
  • Includes: 2x microfiber brushes, 2x filters, bottle of cleaning solution, and storage dock.
  • Recommended Maintenance: To keep your floor washer in top condition, always run the self-cleaning cycle after each use. Empty and rinse the dirty water tank immediately to prevent odors and allow the brush roller to dry completely. For a more thorough clean or if you detect any unpleasant smells, wash the HEPA filter, brush roller, brush roller cover, dirty water tank, and suction port. Ensure the HEPA filter is completely dry before reinstalling it.

Description

Revolutionize your floor cleaning routine with the Tineco Floor One S2 Plus floor washer, a versatile hard floor cleaner that combines the power of a vacuum cleaner and a mop in one compact device. Say goodbye to the hassle of using separate tools and welcome the efficiency of this innovative wet dry vacuum and hard floor washer.

The Tineco S2 Plus sets the standard for cordless cleaning prowess, offering unparalleled runtime and exceptional cleaning ability. With up to 35 of uninterrupted cordless operation, this powerhouse allows you to tackle even the most extensive cleaning tasks with ease and efficiency.

Equipped with iLoop™ Smart Sensor technology, the Floor One S2 Plus adjusts its water flow, brush roller speed, and suction power automatically, providing optimal cleaning performance tailored to your floors. The S2 Plus' Smart LED screen changes from red to blue as floors are cleaned, providing real-time feedback and indicating when the area is clean. With iLoop™ technology, cleaning becomes not just efficient, but also effortless, allowing you to achieve pristine floors with ease.

Forget about spreading dirty water across your floors – the Floor One S2 Plus features a dual-tank system that separates clean and dirty water, ensuring a hygienic cleaning process every time.

Never pause your cleaning momentum with the added convenience of an included extra brush roll and filter for the S2 Plus. Keep your floors gleaming without interruption, as you seamlessly switch between rolls while the other dries, ensuring continuous, efficient cleaning performance. With this extra set on hand, maintenance becomes a breeze, allowing you to maintain peak cleaning efficiency effortlessly.
Dimensions (Overall): 43.31 Inches (H) x 10.07 Inches (W) x 11.26 Inches (D)
Weight: 9.26 Pounds
Features: Cordless, Self-Cleaning
Water Tank Capacity: .6 Liter
Number of Speeds: 2
Cleaning Path Width: 10.07 Inches
Recommended Surface Application: Hard Floor
Recommended Product Application: Floor
Power Source: Electric
Battery: No Battery Used
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88435089
UPC: 194846100946
Item Number (DPCI): 329-01-0063
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 26.61 inches length x 12.87 inches width x 11.69 inches height
Estimated ship weight: 17.2 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·

Return details

This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: is the battery detachable?

submitted by TZealor - 2 years ago
  • A: No. The battery cannot be detached.

    submitted byTineco support - 2 years ago
    Brand expert

Q: Can you use this on natural hard wood floors?

submitted by Bluesky - 2 years ago
  • A: Yes, you can use the Tineco Floor One S2 Plus on various hard floor surfaces, including hardwood. It's designed to be safe and effective for cleaning sealed hard floor surfaces.

    submitted byTineco team - 1 year ago
    Brand expert
  • A: Please kindly note that this cordless hard floor cleaner is to be used on indoor hard floors, such as vinyl, tile, sealed wood, etc. Use on a rough surface may not get the best performance.

    submitted byTineco support - 2 years ago
    Brand expert

Q: There’s an audio system in this module t

submitted by Dunya - 28 days ago
  • A: Dear customer, Yes, this machine has voice announcement function.

    submitted byTineco team - 26 days ago
    Brand expert

Q: Does it work on tile floors?

submitted by Hawaii5 - 30 days ago
  • A: Dear customers, our products are suitable for flat and hard floors, so they can be used on tiles.

    submitted byTineco team - 26 days ago
    Brand expert

Q: Can you use this product on luxury vinyl floors?

submitted by MB - 1 month ago
  • A: Dear customers, our machines are designed to be used on flat and hard floors, so they can be used on luxury vinyl floors.

    submitted byTineco team - 1 month ago
    Brand expert

Q: What is the difference between the ifloor 3 breeze and the floor one s2 plus?

submitted by JM - 2 months ago
  • A: Dear customer, Floor ONE S2 Plus is different from iFloor 3 breeze series. Floor ONE S2 Plus has upright stop function, dirt recognition function and voice prompt function, while iFloor 3 breeze does not have these functions. The battery pack capacity and rated energy of Floor ONE S2 Plus are higher than those of iFloor 3 breeze.

    submitted byTineco team - 2 months ago
    Brand expert

Q: When the (cordless energy) you say in specifications is no batterie, so what is, and how to replace.?

submitted by tony - 2 months ago
  • A: Dear customer, our Floor One S2 Plus is a cordless floor scrubber that does not require battery replacement and can be charged directly using the adapter before each use. It provides unparalleled runtime and superior cleaning capabilities.

    submitted byTineco team - 2 months ago
    Brand expert

Q: Does it charge on the cleaning pad?

submitted by Nay nay today - 2 months ago
  • A: Dear customers, our machine is charged by directly inserting the adapter into the charging port of the machine, and the function of the base is to place the machine.

    submitted byTineco team - 2 months ago
    Brand expert

Q: Does it go flat to clean a Under beds

submitted by Veronica - 2 months ago
  • A: Dear customer, this machine cannot be completely flat to 180 degrees. It will keep a certain angle with the ground, so it cannot be flat to clean the bottom of the bed.

    submitted byTineco support - 2 months ago
    Brand expert

Q: Does it spray water to clean floor

submitted by Kind America - 3 months ago
  • A: Dear customer, yes, this is a floor scrubber that sprays water to clean the floor.

    submitted byTineco support - 2 months ago
    Brand expert

Related Categories

Summary of reviews

The Tineco Floor One S2 Plus is a versatile and efficient floor cleaner that combines vacuuming and mopping in one device. Guests appreciate its ease of use, powerful suction, and long battery life. It is particularly praised for its performance on hardwood and tile floors, making it a valuable addition to any cleaning routine. However, some guests noted the need for frequent maintenance and small water tanks.
    Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
    4.1 out of 5 stars with 150 reviews
    69% would recommend
    43 recommendations

    Best vacuum/mop 👌

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Justyna - 15 days ago, Verified purchaser
    Works great and is easy to use. Not too laud, does great job- picks up dog hair and crumbs like magic. The cleaning solutions smells very nice. Perfect for floors! Makes cleaning a breeze.
    1 reply from Tineco support team - 14 days ago
    Thank you for your wonderful feedback! We’re delighted to hear that you’re enjoying the great performance and ease of use of our product. It’s especially reassuring to know that it effectively picks up dog hair and crumbs, making cleaning your floors a breeze. Additionally, we’re glad you find the cleaning solution’s scent pleasant. We appreciate your choice to use our product and are thrilled that it meets your expectations. Your satisfaction is our top priority, and we’re always striving to improve. If you ever have any suggestions for how we can make our product even better, please feel free to share them with us. Thank you once again for your kind words and support. We look forward to continuing to provide you with high-quality products that make your life easier.
    Did you find this review helpful?

    Time saver!

    5 out of 5 stars
    Thumbs up graphic, would recommend
    JLoGlo - 1 month ago, Verified purchaser
    Honestly, I’m obsessed! I’ve been wanting to buy one of these for years but never made the purchase. I can’t believe how easy it is. The self-cleaning feature is my favorite part! I just run it, then take it all apart, rinse off, and let all the parts air dry and leave it disassembled until I’m ready to use again. That way there’s no nasty odors forming. My tiles get a little streaky from it but I’ll take the streaks over dirty floors / spin mop water any day!
    1 reply from Tineco support team - 1 month ago
    We sincerely appreciate your glowing feedback. The self-cleaning feature is designed to make your experience as hassle-free as possible, and we are glad it has become your favorite aspect of the product. Thank you for choosing our product and for sharing your positive experience. Your support means everything to us, and we look forward to serving you again in the future.
    Did you find this review helpful?

    Money well spent

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Marissa - 1 month ago, Verified purchaser
    Absolutely love it! I clean my floors and clean the water tank in about 20 minutes. I did the wipe test and it comes out clean. I have a dog that sheds plenty of hair and it really does wonders. I clean on a daily basis so it rarely gets too dirty.
    1 reply from Tineco support team - 1 month ago
    Thank you for your enthusiastic review! We’re delighted to hear that our product is a worthwhile investment for you, efficiently cleaning your floors and water tank in about 20 minutes. It’s especially gratifying to know that it effectively handles pet hair, making daily cleaning a breeze. Your satisfaction is our priority, and we’re here to support you with any further needs.
    1 guest found this review helpful. Did you?

    Great cleaning device!

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Carmen - 2 months ago, Verified purchaser
    This floor cleaner is the bomb! We have two big dogs and it helps keep the laminate floor clean. I vacuum first, because one of the dogs is a Rottie, then mop away. Way, way, way better than swiffer and over time it will be cheaper too. I picked one up on sale ($199) and I see now many of the stores are out or low in stock. Great tip from the daughter 👏🏻
    1 reply from Tineco support team - 1 month ago
    Thank you for your enthusiastic review. It's wonderful to know that it effectively keeps your laminate floors clean. Your satisfaction and trust in our product mean a lot to us, and we are committed to maintaining this high standard. Should you have any further insights or require assistance, please don't hesitate to reach out to us. Our team is always here to support you. Should you have any other inquiries, please feel free to contact us. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
    Did you find this review helpful?

    Vacuum Floor mop

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Tineco Floor 1 S2 Plus - 2 months ago, Verified purchaser
    Easy to use . So far seems to work very well on both plank flooring as well as tile
    1 reply from Tineco support team - 1 month ago
    Thank you for taking the time to share your positive experience with us. We are delighted to hear that you find our product easy to use and that it's performing well on both plank flooring and tile surfaces. Your satisfaction is incredibly important to us, and your feedback motivates us to continue delivering high-quality solutions that make your cleaning routine easier and more efficient. We truly appreciate your trust in our brand and your choice to include our product in your home. If you have any additional feedback or require assistance, please feel free to reach out to us. Our team is here to ensure your continued satisfaction and support.
    Did you find this review helpful?

    Best floor cleaner

    5 out of 5 stars
    Thumbs up graphic, would recommend
    BB - 2 months ago, Verified purchaser
    I love the Tineco floor cleaner. It vacuums while also saving time and washing the floor at the same time. My floors have never been so clean! Do yourself a favor and purchase this, you won’t regret it!!
    1 reply from Tineco support team - 1 month ago
    Thank you so much for your enthusiastic review. We are absolutely thrilled to hear that you love our product.. Your satisfaction and high praise serve as great encouragement for our team, reinforcing our commitment to creating innovative solutions that enhance everyday tasks. We truly appreciate your trust in our product and your recommendation to others. If you have any more feedback or need assistance, please feel free to reach out to us. Our team is here to ensure your continued satisfaction and support. Thank you once again for your kind words. We look forward to serving you with more products that meet your needs perfectly.
    Did you find this review helpful?

    Easy to Use But can hold a smell

    4 out of 5 stars
    Michele A - 3 months ago
    originally posted on us.tineco.com
    I like this model. It does what it says, the chamber for clean water is a little small and I have to refill a couple of times but it is not a problem. I have owned it for a couple of months and the biggest thing is the smell. I only use the cleaner additive to the fresh water chamber and I empty the dirty water chamber and clean it after use. I also remember to clean after the self clean cycle which will only run when the unit is plugged in and if the water sits in the dirty water chamber it gets very nasty. I also clean the roller every time to prevent odor. I wish that the clean water tank additive could have some mild fresh scent added to it that would help to keep it smelling fresh.
    4 guests found this review helpful. Did you?

    Used, not brand new

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    nicmae - 3 months ago, Verified purchaser
    The vacuum was used when I opened it. The solution bottle was open and partially emptied and the cleaning dispenser had used liquid in it. The roller was dirty. I had issues with returning it so I kept it and cleaned it up myself.
    1 reply from Tineco support team - 3 months ago
    Dear Valued Customer, Thank you for bringing this matter to our attention. We sincerely apologize for the condition in which you received your vacuum. Based on your description, it seems that the vacuum appeared used upon arrival, with an open and partially emptied solution bottle, used liquid in the cleaning dispenser, and a dirty roller. We apologize for any inconvenience this may have caused and understand how frustrating this situation must have been. We’d love to assist you further and address any concerns you may have. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and provide any additional support you may need. Thank you for your feedback and understanding. We hope to have the opportunity to resolve this issue and enhance your experience with our products. Best regards, Tineco Customer Service Team
    1 guest found this review helpful. Did you?

    Amazing

    5 out of 5 stars
    Thumbs up graphic, would recommend
    LoveIt - 3 months ago, Verified purchaser
    This product is so amazing I was sceptical that it would not hold up to all the features but to my surprise it was even better 😉😉😉 I brought this from my place of work and I will be buying another for my home 🥰🥰🥰
    1 reply from Tineco support team - 2 months ago
    Thank you so much for your fantastic review! We're delighted to hear that our product not only met but exceeded your expectations with its features. It's wonderful to know that you're planning to purchase another one for your home. Your trust and support mean the world to us. If there's anything we can do to enhance your experience even further, please feel free to share your thoughts. Thank you for choosing our product, and we’re excited to continue serving you!
    2 guests found this review helpful. Did you?

    Tineco smart cordless/ small but mighty

    4 out of 5 stars
    Thumbs up graphic, would recommend
    AA - 3 months ago
    I love this for my hardwood and ceramic tile. Being cordless makes it so easy peasy. It picks my evershedding pigs hair up nicely. I haven’t tried the wet feature yet. The only issue I have is that all the dog hair gets caught between the dirty bin lid and the filter. It’s like it doesn’t go through into the part you can pull out and dump so I have to clean the filter part out everytime. But not a big deal. Overall I am very pleased.
    Did you find this review helpful?

    Tenico

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Cleaver - 3 months ago
    Bought this, used a handful of times then would not disburse any water. Had to send it back to the company after a month. We finally got it back only to learn that there was another set of problems that it was leaving puddles of water everywhere and not sucking much of anything up.And even in suction mode, it was dispersing water on my floor. There's supposed to be a 2 year warranty on it. However, the company doesn't honor the warranty. I wanted a full refund. They want to send me a refurbished machine. I paid over there eight hundred dollars for this and a bundle that came with me.One of their stick vacuum cleaners. So not happy buyer, beware. Do your research read Better Business Bureau? Reviews on this company and run
    1 reply from Tineco support team - 3 months ago
    Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you've encountered with our product and the inconvenience this has caused. We assure you that we take your feedback seriously to continuously improve our products and services. Based on your description, it seems that you initially experienced issues with the water disbursement, and after receiving the product back, you faced additional problems with water leakage and inadequate suction. We understand how frustrating this situation is, especially after investing in a high-value bundle. We’d love to assist you further and work towards a satisfactory resolution. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing the support you need and ensuring your concerns are addressed, including any warranty-related issues. Thank you for giving us the opportunity to address this situation. We hope to regain your trust and provide you with a better experience in the future.
    2 guests found this review helpful. Did you?

    Easy clean up

    5 out of 5 stars
    Thumbs up graphic, would recommend
    mommyoftwo - 4 months ago, Verified purchaser
    This two in one plus self cleaning makes cleaning such a breeze.
    1 reply from Tineco team team - 1 month ago
    Thank you for your fantastic feedback. We are delighted to hear that our two-in-one product with the self-cleaning feature has made your cleaning routine so much easier. Your satisfaction is incredibly important to us, and your positive experience serves as great encouragement for our team to continue delivering high-quality solutions. We truly appreciate your trust in our brand and your choice to include our product in your home. If you have any additional feedback or need assistance, please don't hesitate to reach out to us. Our team is here to ensure your continued satisfaction and support. Thank you once again for your kind words. We look forward to serving you with more products that cater to your needs perfectly.
    1 guest found this review helpful. Did you?

    Time Saver

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Jwaters - 4 months ago, Verified purchaser
    Such a time saver. Works great on our tile floors.
    1 reply from Tineco support team - 4 months ago
    Thank you for your wonderful review! We're thrilled to hear that our product has been a time saver for you and works great on your tile floors. Your satisfaction is our priority, and we're grateful you chose our product. If there's anything we can improve, please let us know. Thank you for your support!
    1 guest found this review helpful. Did you?

    Good choice for a busy mom!

    4 out of 5 stars
    Thumbs up graphic, would recommend
    New Momma - 4 months ago, Verified purchaser
    So easy to clean and charge! Works well! Saves me about an extra 30 min when cleaning. I am learning I have to pay attention to the lights after about 10 min of cleaning in case I run out of water or the reservoir is full. Good choice for a busy mom
    1 reply from Tineco support team - 3 months ago
    Thank you for your fantastic review! We're thrilled to hear that our product is easy to clean and charge, and that it saves you valuable time during your cleaning routine. It's great to know that it's a helpful choice for a busy mom like you. We appreciate your feedback about monitoring the lights for water and reservoir levels, and we'll work on making improvements in this area. Thank you for choosing our product and sharing your experience!
    4 guests found this review helpful. Did you?

    Not worth it

    2 out of 5 stars
    Thumbs down graphic, would not recommend
    Alyssa - 4 months ago, Verified purchaser
    Loved it at first, but now I can’t even get 35 minutes of mopping in before I have to charge it. Also both the clean water tank and the dirty water tank are too small, I have to dump and refill multiple times while mopping one room.
    1 reply from Tineco support team - 4 months ago
    Thank you for sharing your experience with us. We're glad to hear that you initially loved our product, and we sincerely apologize for the inconvenience you've encountered since then. Please rest assured that we take your feedback seriously to continuously improve our products and services. Based on your description, it seems that the battery life has decreased, and both the clean and dirty water tanks require frequent refilling and emptying during use. We understand how these issues can disrupt your cleaning routine. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will help maintain the best performance and longest use time. If you've already tried this and are still experiencing issues, we’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and support you in finding a solution that meets your needs.
    7 guests found this review helpful. Did you?

    BUY IT

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Good purchase - 5 months ago, Verified purchaser
    Amazing vacuum / mop! I skeptical at first due to no reviews or any research but I gave it a try and it has been the best purchase. One negative thing I’ve heard about this vacuum is the smell “the solution” is to clean it after every use! If u mop and don’t clean it will start to smell. Overall it has made my life easier.
    1 reply from Tineco support team - 4 months ago
    Thank you for taking a chance on our product and for sharing your experience! We're delighted to hear that our vacuum has been the best purchase for you and that it has made your life easier. We appreciate your feedback regarding the smell and agree that regular cleaning is key to maintaining freshness. Your insights are invaluable, and we're committed to improving our products based on customer feedback. Thank you for your support and for choosing us!
    8 guests found this review helpful. Did you?

    Great

    5 out of 5 stars
    Thumbs up graphic, would recommend
    - 5 months ago, Verified purchaser
    I have had this for about a year now and I still love it! I bought it over the s5 extreme due to it being cheaper and not sure how well the new tech would be in it as far as battery life! It exceeded my expectation of lasting at least as long as the first gen ifloor one. I can do my whole house (my whole downstairs is title) as well as my bathrooms upstairs on one charge and still doesn’t go down past 50% battery. It cleaned up touch spots like stuck hard candy in the floor no problem. Definitely recommend this to everyone and I absolutely love it
    1 reply from Tineco support team - 4 months ago
    Thank you so much for your fantastic review! We're thrilled to hear that even after a year, you're still loving our product. It's great to know that it exceeded your expectations, especially in terms of battery life and performance, allowing you to clean your entire house with ease. We're delighted that it handles tough spots effortlessly. Your recommendation means a lot to us. If there are any areas where we can improve, please let us know. Thank you for choosing our product and for your continued support!
    20 guests found this review helpful. Did you?

    Works Great

    5 out of 5 stars
    Thumbs up graphic, would recommend
    willy - 5 months ago, Verified purchaser
    I clean homes and the first day I got this and used it, the customer had a hose break in their laundry room and water was everywhere!!! This sucked it ALLLLLLL right up. I had to obviously keep emptying the bucket but it did great! The only issue I personally have is that it leaves streak lines. Not super noticeable (to a random person probably) when it dries but I can notice it. Also, if you have pets, vacuum/sweep prior. Hair can clog it and it won’t suck properly. But you’ll know immediately because either your floors won’t get wet at all or it will be drenched and it won’t suck water up. But it’s easy to take the brush off, unclog it and put it back on. Overall, I really have enjoyed this!!!
    1 reply from Tineco support team - 4 months ago
    Thank you so much for sharing your experience with our product! We're thrilled to hear that it performed exceptionally well in handling the water situation in your customer's laundry room. It's great to know that you found it effective, even though it required frequent emptying. We appreciate your feedback regarding the streak lines and the challenges with pet hair. We'll certainly take this into consideration as we work on improving our product. Thank you for your valuable insights and for choosing our product for your cleaning needs. We're glad to hear that overall, you have enjoyed using it!
    11 guests found this review helpful. Did you?

    Makes Life so much Easier!

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Ashley L - 6 months ago, Verified purchaser
    This thing is brilliant. It takes less than half the time that sweeping and mopping all my hard surfaces and gets them cleaner! The dirt sensing works great and it's actually fun to see the ring turn from red to blue as the machine does it's thing. Don't know how I lived without this. I never write reviews- but this is really worth the hype!
    1 reply from Tineco support team - 6 months ago
    Thank you so much for your fantastic review and for choosing our product! We're thrilled to hear that it's saving you time and getting your surfaces cleaner than ever. It's great to know that the dirt sensing feature is working well for you and that you find it enjoyable to watch the progress. We're honored that you took the time to write a review, especially since you usually don't. Your feedback is incredibly valuable, and we appreciate your support. If you have any suggestions or need assistance, please don't hesitate to reach out. We're here to help!
    7 guests found this review helpful. Did you?

    Brand new, fully charged 5 hours, won't turn on

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    SteelCityChar - 7 months ago
    Brand new, fully charged, won't turn on, returning IMMEDIATELY. Will never buy another piece of crap tineco.
    1 reply from Tineco support team - 7 months ago
    Dear Valued Customer, Thank you for taking the time to share your feedback with us. We appreciate your effort in trying out our product and providing detailed observations. However, we are truly sorry to hear that our vacuum and floor washer did not meet your expectations. We take your feedback very seriously and will use it to continuously improve our products and services. Based on your description, it seems that the product leaves streaks when mopping, is hard to clean after use, lacks sufficient suction for vacuuming, and despite being brand new and fully charged, it won't turn on. We understand how frustrating this can be and apologize for any inconvenience this has caused you. We’d love to assist you further and resolve this issue as quickly as possible. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Alternatively, please provide us with your contact information so we can reach out to you directly. Thank you again for your understanding and support. We are committed to providing high-quality products and services to all our customers and hope to resolve your issue as soon as possible. Best regards, Tineco Customer Service Team
    6 guests found this review helpful. Did you?

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