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Tineco iFloor 3 Breeze - Cordless Wet/Dry Vacuum Cleaner and Hard Floor Washer: Lithium Battery, 2 Speeds, 0.6L Tank
$229.99 sale price when purchased online
$249.99 list price
Target Online store #3991
About this item
Highlights
- Versatile cordless wet/dry vacuum cleaner for daily cleaning needs.
- The appliance helps clean a variety of sealed floor types efficiently.
- Lightweight and maneuverable floor cleaner with ample runtime.
- Dual-tank system ensures clean water for hygienic cleaning.
- The vacuum cleaner comes with hassle-free self-cleaning technology for maintenance.
- The floor cleaner includes: microfiber brush, filter, bottle of cleaning solution, and storage dock.
- Recommended Maintenance: To keep your floor washer in top condition, always run the self-cleaning cycle after each use. Empty and rinse the dirty water tank immediately to prevent odors and allow the brush roller to dry completely. For a more thorough clean or if you detect any unpleasant smells, wash the HEPA filter, brush roller, brush roller cover, dirty water tank, and suction port. Ensure the HEPA filter is completely dry before reinstalling it.
Description
Introducing the Tineco iFloor 3 Breeze, a wet/dry floor washer that combines vacuuming and mopping for unparalleled cleaning efficiency. Say goodbye to multiple cleaning steps as this innovative vacuum cleaner slashes your cleaning time in half. Despite its compact size, the iFloor 3 Breeze wet-dry vacuum cleaner boasts efficient cordless cleaning capabilities, leaving your hard floor surfaces immaculately clean.
Designed for maximum convenience, this versatile cordless floor washer offers up to 20 minutes of uninterrupted runtime, ensuring you can tackle every corner effortlessly.
The Tineco iFloor 3 Breeze vacuum cleaner offers both Max Mode and Self-Cleaning features, conveniently activated by the same button. Max Mode provides extra suction power for tackling stubborn messes or even pet hair with ease, making cleaning floor surfaces & more effortless and efficient. Once your floors are clean simply place the cordless floor washer in the storage dock and activate self-cleaning mode by pressing the Max Mode button for three seconds to initiate hassle-free maintenance and a fresh cleaning machine every time.
Designed for maximum convenience, this versatile cordless floor washer offers up to 20 minutes of uninterrupted runtime, ensuring you can tackle every corner effortlessly.
The Tineco iFloor 3 Breeze vacuum cleaner offers both Max Mode and Self-Cleaning features, conveniently activated by the same button. Max Mode provides extra suction power for tackling stubborn messes or even pet hair with ease, making cleaning floor surfaces & more effortless and efficient. Once your floors are clean simply place the cordless floor washer in the storage dock and activate self-cleaning mode by pressing the Max Mode button for three seconds to initiate hassle-free maintenance and a fresh cleaning machine every time.
Dimensions (Overall): 43.3 Inches (H) x 10.8 Inches (W) x 11.2 Inches (D)
Weight: 9.2 Pounds
Features: Filter, Cordless, Wet or Dry Cleaning
Water Tank Capacity: .6 Liter
Wattage Required: 120 Watts
Number of Speeds: 2
Cleaning Path Width: 10.4 Inches
Recommended Surface Application: Hardwood, Hard Floor
Recommended Product Application: Floor
Power Source: Battery
Battery: 1 Non-Universal Lithium, Required, Included
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 85783907
UPC: 194846100199
Item Number (DPCI): 329-01-0048
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 26 inches length x 13 inches width x 11.4 inches height
Estimated ship weight: 16.8 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: I have a button on my machine that has a logo of 3 water drops. what is this for?
submitted by JacDa - 1 year ago
A: The button with three water drops activates MAX mode, for stuck-on messes on cleaning deep tile grout. In this mode, iFloor 3 Breeze increases water flow to the brush roller.
submitted byTineco support - 1 year agoBrand expertA: It's better to vacuum first so the hair doesn't clog it up. (Especially if the hair is long).
submitted byRobyn - 7 months ago
Q: How is this on tile grout?
submitted by bailey - 1 year ago
A: Terrible. This thing was an expensive waste of money. Leaves streaks, clogs, does not thoroughly clean and mine was defective and Tineco claims to have repaired it and yet it still doesn't run .
submitted byHeather - 6 months agoA: Thanks for the question, Bailey! Thanks to its powerful suction and fast spinning brush roller, iFloor 3 Breeze can clean most tile grout. For deeper grout lines, try using MAX mode by pressing the button above Power.
submitted byTineco support - 1 year agoBrand expert
Q: Is the cleaning solution a concentrate, and is it safe for pets
submitted by Country gal - 11 days ago
A: Thank you for your inquiry about Tineco cleaning solution. Our Tineco cleaning solution is not a concentrate, but a ready-to-use solution designed specifically for cleaning floors. According to the Safety Data Sheet (SDS) we provide, its main ingredients are safe for humans. However, the SDS mentions that the solution contains trace amounts of 1,2-benzisothiazol-3(2H)-one, which is classified as acute toxicity Category 4 (oral) and skin irritation Category 2. Although the content is extremely low, we cannot determine the sensitivity of all pets to this ingredient. Therefore, for the safety of your pet, we recommend that you keep your pet away from the cleaning area and maintain good ventilation when using the cleaning solution. If you have any other questions, please feel free to contact us
submitted byTineco support - 11 days agoBrand expertA: Thank you for your inquiry about Tineco cleaning solution. Our Tineco cleaning solution is not a concentrate, but a ready-to-use solution designed specifically for cleaning floors. According to the Safety Data Sheet (SDS) we provide, its main ingredients are safe for humans. However, the SDS mentions that the solution contains trace amounts of 1,2-benzisothiazol-3(2H)-one, which is classified as acute toxicity Category 4 (oral) and skin irritation Category 2. Although the content is extremely low, we cannot determine the sensitivity of all pets to this ingredient. Therefore, for the safety of your pet, we recommend that you keep your pet away from the cleaning area and maintain good ventilation when using the cleaning solution. If you have any other questions, please feel free to contact us
submitted byTineco team - 11 days agoBrand expert
Q: Can this vacuum be used on aggregate flooring?
submitted by Michelle - 17 days ago
A: Dear customers, our machine is suitable for flat and hard floors. If your floor meets this condition, it can be used.
submitted byTineco support - 14 days agoBrand expertA: Dear customers, our machine is suitable for flat and hard sealed floors. If your floor meets this condition, it can be used.
submitted byTineco team - 14 days agoBrand expert
Q: How do you start the self clean cycle on the Tineco iFloor 3 breeze?
submitted by Stephanie C - 3 months ago
A: Once plugged in to charge hold the button with "three water dropplets" for 3 seconds. Be sure to add water & cleaning solution to the tank just like when you add to clean your floor.
submitted byCustomer - 2 months agoA: Dear customer，The self-cleaning button of the machine is usually on the handle. Once the machine finishes cleaning the floor, it needs to be self-cleaned in time.
submitted byTineco support - 3 months agoBrand expert
Q: Is the battery replaceable? 
submitted by Asia - 5 months ago
A: Not user serviceable, but their comment about opening the unit voiding the warranty is false. The is not legal per the Magnusson-Moss warranty act in the US. The manufacturer would have to prove that you damaged it.
submitted byRepairDIY - 3 months agoA: Dear customers, our machines do not support any self-disassembly or modification. Once disassembled by yourself, the warranty will be void and self-disassembly is very dangerous. If there is a problem with the battery of the machine, you can contact our after-sales department to send it to a professional repair center for inspection and battery replacement. However, we do not support customers to replace the battery by themselves.
submitted byTineco support - 4 months agoBrand expert
Q: What is the run time on this machine
submitted by DW - 6 months ago
A: Dear customer, generally speaking, The runtime is above 20 minutes, and using Max water flow won’t affect the runtime. Estimated runtime data was obtained by aTineco Laboratory.
submitted byTineco support - 5 months agoBrand expertA: Running Time: ≥20 mins
submitted byTineco support - 5 months agoBrand expert
Q: Can you use this to clean up pet urine?
submitted by Jcall - 6 months ago
A: Please be informed that per OSHA, animal- waste is considered a biohazard that can pose serious potential risk to humans because animal waste can be contaminated with bloodborne or other germs, it is not recommended to use the unit to clean up pet waste.
submitted byTineco support - 5 months agoBrand expertA: Dear customer, we do not recommend using a machine to clean up pet urine as this may cause the machine to leave a bad odor that is difficult to remove.
submitted byTineco support - 5 months agoBrand expert
Q: Why my water doesn't go to dirty water tank? Instead goes to floor
submitted by Dirty water tank not work - 6 months ago
A: Mine did that....then I discovered I forgot to put the filter back in after emptying the tank! Be sure the filter is securely and correctly in place.
submitted byJudiann - 5 months agoA: Maintenance: Please clean HEPA/brush roller/brush roller cover/DWT/suction port. Please make sure that the HEPA is dry and free of water before installation. And try to pour 1 bottle cap of Tineco cleaning solution into the clean water tank and perform the self-cleaning process 2-3 times. Roller brush/HEPA status confirmation: Our roller brush and HEPA need to be replaced regularly. Please confirm whether you have replaced the roller brush recently. If the issue persists, please contact customer support team for help.
submitted byTineco support - 5 months agoBrand expert
Q: Can this be used on Saltillo tiles?
submitted by Tutiq - 1 year ago
A: All Tineco floor washers are safe for sealed, hard floor surfaces including any tile surface. For deeper grout lines, we recommend MAX mode for increased water flow. This button can be found above Power on iFloor 3 Breeze.
submitted byTineco support - 1 year agoBrand expert
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Summary of reviews
The Tineco iFloor 3 Breeze is a versatile vacuum mop that combines powerful cleaning capabilities with ease of use. Guests appreciate its lightweight design, self-cleaning feature, and ability to vacuum and mop simultaneously, making it ideal for busy households. However, some guests have reported issues with durability and performance over time, particularly regarding water leakage and battery life. Overall, it offers a convenient solution for maintaining clean floors with minimal effort.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 993 reviews
67% would recommend
376 recommendations
Stopped working
1 out of 5 stars
Thumbs down graphic, would not recommend
Ash - 8 days ago, Verified purchaser
I liked it at first, although it's not good at getting edges or corners and not good at picking up fur, but it was fairly easy to use and clean. However, after four months, it just stopped turning on. very disappointed for how much I paid.
1 reply from Tineco support team - 5 days ago
Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve encountered issues with our product. We genuinely appreciate your insights as they help us improve and ensure we meet our customers’ expectations. Based on your description, it seems that you’ve experienced difficulties with the vacuum’s performance on edges and corners, as well as with picking up fur. Additionally, we understand that the vacuum has stopped turning on after only four months of use. We apologize for the inconvenience and disappointment this has caused you. We recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you continue to experience issues with your vacuum, please don’t hesitate to reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’d love to assist you further and will do our best to resolve your concerns. Thank you again for your feedback. We’re committed to learning from our customers’ experiences to make continuous improvements.
The ease of using this machine is nuts!
5 out of 5 stars
Thumbs up graphic, would recommend
Mojocat - 27 days ago, Verified purchaser
I am shooketh about how amazing this machine is. I have limited energy/mobility, which makes cleaning my floors a chore! Once this was charged, I cleaned the floors in 5 of the 7 rooms of our house in the same 30 mins! I can't recommend this item enough!!
1 reply from Tineco support team - 26 days ago
Thank you so much for your enthusiastic feedback. Your satisfaction is incredibly important to us, and your kind words truly inspire our team. Your recommendation means the world to us, and we greatly appreciate your trust in our product. It’s customers like you who motivate us to continue innovating and improving our offerings, ensuring that we meet the needs of all our users. If you ever have any questions or need assistance, please don’t hesitate to reach out. Our customer service team is always here to help you get the most out of your cleaning experience. Thank you once again for your glowing review!
Customer Service at Tineco is awful
1 out of 5 stars
Thumbs down graphic, would not recommend
KKTX - 29 days ago
To be honest I loved mine, until I needed a replacement part and Tineco lied to me and were difficult to deal with. I finally got a refund and I’m looking at a Eureka.
1 reply from Tineco support team - 29 days ago
Thank you for sharing your experience with us. Your feedback is invaluable, and we take it seriously as we work to improve our products and customer service. Based on your description, it seems that the issues arose during your attempt to obtain a replacement part, leading to frustration and ultimately a refund. We understand how disappointing this can be and are committed to addressing these concerns to enhance our service. Thank you for your feedback, and we hope to earn back your trust in the future.
If I could give it ZERO stars I would
1 out of 5 stars
Thumbs down graphic, would not recommend
Aja - 1 month ago, Verified purchaser
I bought this product because of an "influencer" and it will be the last time I ever buy something from someone's internet recommendation. First off, it does NOT charge. I leave it plugged in for hours and nothing. Then when it does work for even a few minutes, it barely sucks in things well. My $40 dirt devil cleans better! I am completely unsatisified and would never recomend this product.
1 reply from Tineco support team - 30 days ago
We are truly sorry to hear about your disappointing experience with our product. We sincerely apologize for any inconvenience this has caused and want to assure you that we take your feedback very seriously. Your satisfaction is our top priority, and we are committed to using your feedback to improve our products and services. Based on your description, it seems that you are facing issues with charging the device and its suction performance. We understand how frustrating this must be, and we want to help you resolve these issues as quickly as possible. For optimal performance, we recommend that you clean the filter as needed. Doing this will give you the most suction and longest use time. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing you with the best possible support and will work tirelessly to resolve your concerns. Thank you for taking the time to share your feedback with us. We look forward to assisting you and ensuring a positive experience with our brand.
Stopped working after a year
1 out of 5 stars
Thumbs down graphic, would not recommend
mplstargetgirl - 1 month ago
After using a handful of times, this stopped sucking up the dirty liquid. Waste of money.
1 reply from Tineco support team - 1 month ago
Thank you for reaching out and sharing your experience. We are truly sorry to hear that you are not satisfied with the performance of your Tineco product after a few uses. Your feedback is incredibly important to us, and we take these matters seriously as they help us improve our products and services. Based on your description, it appears that the vacuum’s suction capability is not meeting your expectations, particularly when dealing with liquid spills. For optimal performance, we recommend the following: Ensure that the vacuum is fully charged after each use. Clean the filter regularly to maintain strong suction. A clogged filter can significantly impact performance. We understand that these steps may not address the entirety of your concerns. We would be more than happy to assist you further and explore potential solutions. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to ensuring that you have a positive experience with our products, and we appreciate the opportunity to make things right.
Not worth it
1 out of 5 stars
Thumbs down graphic, would not recommend
Abbie Justine - 2 months ago, Verified purchaser
The battery life didn’t last me more than 10 minutes, it didn’t clean the floors very well either. it was a quick return.
1 reply from Tineco support team - 2 months ago
Thank you for choosing Tineco and for sharing your feedback with us. We’re sorry to hear about the issues you've experienced with the battery life and cleaning performance, and we apologize for any inconvenience this has caused. We want to assure you that we take your feedback seriously and are committed to continuously improving our products and services. Based on your description, it seems that the main concerns are the battery lasting less than 10 minutes and the vacuum not cleaning the floors effectively, which led to a quick return. We understand how important it is for our products to provide both reliable battery life and effective cleaning. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to help troubleshoot the issue and explore possible solutions. Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand in the future.
The best !!
5 out of 5 stars
Thumbs up graphic, would recommend
Joy - 2 months ago, Verified purchaser
Love love. Cant recommend enough
1 reply from Tineco support team - 2 months ago
Thank you for your enthusiastic feedback! We're delighted to hear that you love our product and that you highly recommend it. Your satisfaction means the world to us. If there's anything we can do to make your experience even better, please let us know. Thank you for choosing our product and for your support!
Self cleaninf option is poor
3 out of 5 stars
Thumbs down graphic, would not recommend
LLL - 2 months ago, Verified purchaser
The self cleaning option sold me on the purchase, but this features appears to be rather insufficient. I need to use at least 5-6 paper towels to clean up leftover water on the tray and debris that is left around the roller. It isn’t as slick as it appears!
1 reply from Tineco support team - 2 months ago
Thank you for sharing your experience with us. We’re glad to hear that the self-cleaning option initially appealed to you, but we’re sorry to learn that it hasn't met your expectations. Your feedback is important, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that the self-cleaning feature is not effectively removing all the water and debris, requiring additional manual cleaning with paper towels. For optimal performance, we recommend that you ensure the machine is properly maintained by charging the battery after each use and cleaning the filter as needed. This can help enhance the overall efficiency of the vacuum. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to help troubleshoot the issue and find a solution that meets your expectations. Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand.
Broke after 3 months
1 out of 5 stars
Thumbs down graphic, would not recommend
Maria - 2 months ago, Verified purchaser
The vacuum was great until it broke open after 3 months of owning it. Do not buy this! Get something that is better quality
1 reply from Tineco support team - 2 months ago
Thank you for sharing your experience with us. We’re pleased to hear that the vacuum performed well initially, but we’re sorry to learn that it broke after just three months. Your feedback is important, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that the vacuum broke open after a short period of use, which has understandably led to dissatisfaction with its quality. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to help troubleshoot the issue and find a solution that meets your expectations. Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand.
This one's a keeper!
5 out of 5 stars
Thumbs up graphic, would recommend
Sarah - 2 months ago, Verified purchaser
I have owned multiple wet/dry vacuums and this is by far the best one yet. My floors are nice and clean!
1 reply from Tineco support team - 1 month ago
Thank you so much for your wonderful feedback! We’re thrilled to hear that our wet/dry vacuum has exceeded your expectations and that your floors are sparkling clean as a result. It’s great to know that we could provide you with a product that stands out among others you have owned. We’re grateful for your choice to trust our brand and will continue to strive towards excellence in our products. Should you have any suggestions for further improvements, please don’t hesitate to share them with us. Thank you once again for your kind words and support!
Amazing!
5 out of 5 stars
Thumbs up graphic, would recommend
Kaitlin - 2 months ago, Verified purchaser
Amazing with toddlers in the house! Works great for a simple clean and also for cleaning up those after meal messes and spills!
1 reply from Tineco support team - 2 months ago
Thank you so much for your kind words! We're thrilled to hear that our product is making life easier with toddlers in the house and handling both simple cleans and post-meal messes effectively. Your satisfaction is our top priority, and we’re grateful for your support. If there are any areas where we can improve, please let us know. Thank you for choosing our product, and we look forward to continuing to serve you and your family!
Worst product ever
1 out of 5 stars
Thumbs down graphic, would not recommend
Samelville Amish - 2 months ago, Verified purchaser
we were excited to purshace this Vacuum cleaner, the first two times it worked just fine, however, the third time the battery stopped charging!! very poor design even though the machine is nice and lite in weight. I wish they offered electric (with cord) instead of lithium battery 🔋 which is absolutely terrible. Don't make the same mistake and buy this item.
1 reply from Tineco support team - 2 months ago
Thank you for sharing your experience with us. We’re pleased to hear that you found the vacuum cleaner to be nice and lightweight, but we’re sorry to learn about the issue with the battery. Your feedback is important to us, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that the vacuum worked well initially, but the battery stopped charging after the third use, which has been frustrating for you. We understand your concern about the battery design and your preference for a corded option. We’d love to assist you further and address this issue. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide the support you need and help find a solution that meets your expectations. Thank you again for your feedback. We are committed to making this right and hope to improve your experience with our brand.
Amazing and Easy to Clean
5 out of 5 stars
Thumbs up graphic, would recommend
rachelle - 3 months ago, Verified purchaser
I have been using this vac/mop for over a year now and didn’t realize how dirty my floors were before! I live in an apartment with 4 people and multiple cats and man does this thing put in some work. I always vacuum before use (we also have a roomba that runs daily) and am still amazed at how much this picks up. I can feel a noticeable different walking across our floors after using my tineco. If this thing ever breaks it will be an instant repurchase for me! The lavender cleaning solution (Amazon) is to die for in combo with this! I recommend to anyone and everyone because it’s worth every penny!
1 reply from Tineco support team - 2 months ago
Thank you so much for your wonderful feedback! We're thrilled to hear that our vac/mop has made such a noticeable difference in your home, especially with multiple people and pets. It's great to know that it continues to impress you with its cleaning power, even after a year of use. We're also glad you love the lavender cleaning solution—it sounds like a perfect match! Your recommendation means the world to us, and we're grateful for your support. If you ever encounter any issues, we're here to help. Thank you for choosing our product, and we look forward to serving you again in the future!
Love the item- should have gotten the larger one
4 out of 5 stars
Thumbs up graphic, would recommend
Liz S - 3 months ago, Verified purchaser
I love my new toy! Easy to use and works very well. I should have gotten the larger unit because my whole house is hard floors and I am dumping the dirty water and adding clean water too frequently. The unit requires cleaning after every use which takes a bit of time but prevents it from getting clogged and losing the suction.
1 reply from Tineco support team - 2 months ago
Thank you for sharing your experience with us! We're delighted to hear that you love your new "toy" and find it easy to use and effective. We appreciate your feedback regarding the size of the unit and the frequency of water changes. Your insights are valuable as we strive to improve our products. While the cleaning process may take some time, we're glad it helps maintain the unit's performance. Thank you for choosing our product to keep your home clean, and we look forward to serving you even better in the future!
Tineco S3
5 out of 5 stars
Thumbs up graphic, would recommend
Char - 3 months ago, Verified purchaser
Love this machine. It has saved me so much time on mopping and vacuuming at the same time. Every month or so I use a traditional mop to get the edges since this model doesn’t get as close, but it still picks up the debris close enough.
1 reply from Tineco support team - 2 months ago
Thank you for your kind words! We're thrilled to hear that our machine has saved you so much time by combining mopping and vacuuming. It's great to know that it effectively picks up debris, even if it doesn't reach the very edges. We appreciate your feedback and will work on improving this aspect. Thank you for choosing our product to simplify your cleaning routine!
Not convenient
1 out of 5 stars
Thumbs down graphic, would not recommend
User - 3 months ago, Verified purchaser
The vacuum works well, however the tank is too small & you have to refill in the middle of mopping. The roller is also hard to dry and starts stinking. Not convenient for the price.
1 reply from Tineco support team - 3 months ago
Thank you for sharing your experience with us. We're pleased to hear that the vacuum works well for you, and we appreciate your feedback on areas where we can improve. We apologize for the inconvenience caused by the small tank size and the difficulty in drying the roller, which has led to an unpleasant odor. We take your feedback seriously to continuously enhance our products and services. Based on your description, it seems that the tank capacity requires frequent refilling during use, and the roller is challenging to dry, resulting in a bad smell. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. To address the odor issue, we suggest thoroughly rinsing the roller and allowing it to dry completely after each use. This can help prevent any smell from developing. We’d love to assist you further and help resolve these issues. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide the support you need. Thank you for bringing this to our attention. We hope to have the opportunity to improve your experience with our product.
Its good when it actually works
3 out of 5 stars
Thumbs down graphic, would not recommend
Miracle - 3 months ago
I fell in love with this vacuum, it saves me so much time and effort. Only problem is now the battery doesn’t work? I have tried charging it obviously and deep cleaning it. Unfortunately nothing worked. Kind of a waste. Used it for about a year
1 reply from Tineco support team - 3 months ago
Thank you for your feedback and for sharing your experience with us. We are thrilled to hear that you initially fell in love with the vacuum and found it to be a great time and effort saver. However, we apologize for the inconvenience you've encountered with the battery not working after a year of use. We understand how frustrating this can be, and we assure you that we take your feedback seriously to continuously improve our products and services. Based on your description, it seems that despite your efforts to charge and deep clean the vacuum, the battery is no longer functioning properly. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help resolve this issue and ensure you continue to enjoy the benefits of our product. Thank you for bringing this to our attention. We hope to have the opportunity to improve your experience with our product.
Disappointed.
1 out of 5 stars
Thumbs down graphic, would not recommend
TLR - 3 months ago, Verified purchaser
Doesn’t actually clean the floor. Does vacuum well though.
1 reply from Tineco support team - 3 months ago
Thank you for taking the time to share your feedback with us. We are pleased to hear that you find the vacuum function to be effective. However, we apologize for any inconvenience you've experienced with the floor cleaning aspect, and we want to assure you that we take your comments seriously and are committed to improving our products and services. Based on your description, it seems that while the vacuum performs well, the floor cleaning feature does not meet your expectations. We understand how important it is for a cleaning device to perform effectively in all its functions. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide the support you need and address any concerns you may have. Thank you for bringing this to our attention. We hope to have the opportunity to improve your experience with our product.
Tiny water tank
2 out of 5 stars
Thumbs down graphic, would not recommend
gummybear11 - 3 months ago, Verified purchaser
Very small water tank, it barely covers one small bedroom, and more times than not it'll leave water behind, and if you tilt the handle to reach under furniture, water will spill out of the tank. Will return and see if it's allowed after tested
1 reply from Tineco support team - 3 months ago
Dear Valued Customer, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you've experienced with the water tank of your device. Please know that we take your feedback seriously and are committed to using it to continually improve our products and services. Based on your description, it seems that the water tank capacity is insufficient for your needs, and there are issues with water leakage, especially when tilting the handle to clean under furniture. We understand how important it is for our products to perform reliably and efficiently in all situations. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time, which might help improve the overall experience. We’d love to assist you further and explore possible solutions. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and provide any additional support you may need. Thank you for your feedback and understanding. We hope to have the opportunity to resolve this issue and serve you better in the future. Best regards, Tineco Customer Service Team
Smells
1 out of 5 stars
Thumbs down graphic, would not recommend
E D - 3 months ago, Verified purchaser
Hard to clean and starts stinking
1 reply from Tineco support team - 3 months ago
Thank you for your feedback. We apologize for the inconvenience you've experienced, and we assure you that we take your comments seriously to continuously improve our products and services. Based on your description, it seems that the product is difficult to clean and develops an unpleasant odor over time. We understand how this can be frustrating and affect your overall experience. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, regular maintenance and thorough cleaning of all removable parts can help prevent odors. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing the support you need and ensuring your concerns are addressed. Thank you for giving us the opportunity to address this situation. We hope to regain your trust and provide you with a better experience in the future.