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Shark Matrix Self Empty Robot Vacuum for Carpets & Hardfloors with Self-Cleaning Brushroll - RV2310AE: Smart Mapping, Pet Hair, Rechargeable
$299.99 sale price when purchased online
$499.99 list price
Target Online store #3991
About this item
Highlights
- Matrix Clean uses a precision grid taking multiple passes over debris leaving no spots missed.
- Incredible suction captures dirt and debris on carpets and hardwood floors.
- Self-empties after each clean into a bagless base that holds up to 45 days of dirt and debris.
- Self-Cleaning Brushroll is perfect for pet hair and is anti-hair wrap.
- Precision home mapping accurately maps during day or night with 360° LiDAR vision.
- Detects and avoids objects within its path intelligently moving around them.
- The robot recharges and resumes when needed picking up cleaning where it left off.
- In the SharkClean® app you can schedule cleans target rooms and spots with Matrix Clean.
- Convenient hands free cleaning with Google Assistant or Alexa.
Description
The Shark Matrix Self-Emptying Robot Vacuum features exclusive Matrix Clean and Precision Home Mapping with incredible suction power. Easily tackles multiple floor types - carpets and hardwood floors and perfect for pet hair. The robot vacuum empties itself into a bagless, self-emptying base that holds up to 45 days of dirt and debris.
Dimensions (Overall): 4.19 Inches (H) x 13.39 Inches (W) x 13.39 Inches (D)
Weight: 13.23 Pounds
Features: Non-Stop Suction, Self-Cleaning Brushroll, Self-Emptying, Rechargeable, Pet Hair Pick-Up, Smart Mapping
Capacity (Volume): .2 Quart
Electronics Condition: New
Cable/Cord Length: 5.5 Feet
Includes: Charging Base
Wattage Required: 35.3 Watts
Number of Speeds: 1
Bag Type: Bagless
Cleaning Path Width: 5.5 Inches
Recommended Surface Application: Carpet, Hardwood, Multi-Surface, Hard Floor
Filter Type: Foam
Hose Length: 0 Inches
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88070988
UPC: 622356601771
Item Number (DPCI): 329-00-8444
Origin: Imported
WARNING: Cancer and Reproductive Harm—www.P65Warnings.ca.gov www.p65warnings.ca.gov
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 17.1 inches length x 15.2 inches width x 10.8 inches height
Estimated ship weight: 17.95 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Does the wifi network (that is connected to the Shark Matrix AV2310AE and iPhone Shark app) have to provide a connection to the internet?
submitted by JimP - 1 year ago
A: The internet isn't required to run the device. When you get ine, you can unbox it, plug it in until fully charged, then press "clean", and it will! All without having connected to the internet.
submitted byCmpen - 9 months agoA: This can be used without Wi-Fi and the app; however, you won't be able to use the map feature, schedule cleanings, change suction power, etc.
submitted bySharkNinja Product Expert - 6 months agoBrand expert
Q: Does this also work on tile?
submitted by Z - 8 days ago
A: Yes, this robot vacuum works on tile as well as carpets and other hard floor surfaces.
submitted bySharkNinja Product Expert - 8 days agoBrand expert
Q: Can it easily the threshold between rooms? And from hardwood floor to high pile carpet?
submitted by AVett - 25 days ago
A: Yes, the technology of this robot will help it identify the type of flooring and carpet and adjust its suction performance.
submitted bySharkNinja Product Expert - 24 days agoBrand expert
Q: How do you empty the base if it has no bags?
submitted by TomClark - 4 months ago
A: Our Shark Self Empty Robot vacuums are equipped with a dust bin inside the empty base which is detachable for you to empty it.
submitted bySharkNinja Product Expert - 3 months agoBrand expert
Q: If a one story house, how many sq feet will it map & vacuum? Will it get the living, dining kitchen plus three bedrooms and bathrooms?
submitted by AP in Radford - 5 months ago
A: It will map all rooms on a single level.
submitted bySharkNinja Product Expert - 5 months agoBrand expert
Q: Does it detect pet hair balls/puke? Is there any replacement guarantee if it smears it all over floor/carpet?
submitted by Kristen - 5 months ago
A: The unit will not detect pet hair balls or puke. If the unit sucks the puke it will cause a damage and the warranty will not be valid.
submitted bySharkNinja Product Expert - 4 months agoBrand expert
Q: Does it has mop or only vacuum
submitted by Sun - 5 months ago
A: This Shark is designed for vacuuming and does not include a mopping feature.
submitted bySharkNinja Product Expert - 4 months agoBrand expert
Q: Is the Shark Matrix compatible with 5G?
submitted by Barbara - 5 months ago
A: No. Hotspot is only available to connect at 2.4GHz.
submitted bySharkNinja Product Expert - 4 months agoBrand expert
Q: What is the difference between the Shark Matrix and the Shark Matrix Plus ? Model #'s RV2310AE and UR2360S ?
submitted by Bill - 5 months ago
A: There is no difference between those units. The UR model is belongs to the series from Amazon.
submitted bySharkNinja Product Expert - 4 months agoBrand expert
Q: Oha it dual voltage?
submitted by Bi - 5 months ago
A: This isn't dual voltage. It is designed to work in North America on 120 volts.
submitted bySharkNinja Product Expert - 5 months agoBrand expert
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4.1 out of 5 stars with 324 reviews
58% would recommend
55 recommendations
not awesome
3 out of 5 stars
Thumbs down graphic, would not recommend
Shay del Fuego - 3 days ago, Verified purchaser
I have hardwood floors throughout the house. I have one husky and two cats. I run the vacuum once a day. This vacuum clogs all the time. And, the brushroll does not self-clean. I have to clean it off, constantly. I'd say it's no different than a regular brushroll, which sucks because I bought this one for the self cleaning roll. I was tired of cleaning it off all the time, but I still have to clean it off all the time and unclog the vacuum too. Prolly works better if you don't have pets.
Constant issues
1 out of 5 stars
Thumbs down graphic, would not recommend
GA - 3 days ago, Verified purchaser
90% of the time I wake up and the vacuum is stopped with an error. Either runs out of battery and never makes it back which doesn’t finish the cleaning, or brush roll is stuck when nothing is in it, or bumper is stuck when it’s not. Nearly every single day this doesn’t complete the cycle. I’ve had it 4 months and of course it’s out of warranty. Don’t waste your money this sucks
Cool robot vaccum
5 out of 5 stars
Thumbs up graphic, would recommend
Vipercat - 14 days ago, Verified purchaser
Vary high quality robot has lots of cool features extremely cool vacuum vary impressive
Better than others
5 out of 5 stars
mandyn21_8578 - 17 days ago
originally posted on influenster.com
[This review was collected as part of a promotion.] I love that this can pick up pet hair, as we foster and can have up to 15 pets at once in the house. I really like that this seems to follow a logical pattern, vs random that our other robotic vacuum does.
Whole home is the best
5 out of 5 stars
German Shepherd Shedders - 2 months ago
originally posted on sharkninja.com
It was a replacement for the one I had that broke. I absolutely love it.
Making noise
4 out of 5 stars
Trump2024 - 2 months ago
originally posted on sharkninja.com
Works great has something eternal hitting the fan motor will have to examine it closer
Loved the Self-Empty Bin
2 out of 5 stars
Rosey - 2 months ago
originally posted on sharkninja.com
I only had this Shark for a few days and I returned it. I wanted to like it. Sadly it just couldn’t perform. My cleaning area is under 1000sf of total hardwood and this robot had to recharge 3 times before it could finish. I’ve had several Neatos and another Shark, this one just couldn’t handle the job! I did love the self-emptying bin, though!
1 reply from SharkNinja team - 2 months ago
Hello Rosey, Thank you for taking the time to leave a review. We're so disappointed to hear about your Robot's performance and that you’ve returned it as a result. This isn't the type of experience that we strive to give our valued customers; we've noted your feedback and will certainly have it shared with the relevant teams for consideration on our future products. We truly regret any inconvenience caused and we hope you’ll give our products another try in the future. Kind regards, Shark Clean
ABSOLUTY NOT
1 out of 5 stars
Eddie - 2 months ago
originally posted on sharkninja.com
DO NOT BUY!!! I purchased my Shark Matrix and was completly not satisfied. At first it works well, however after a few weeks the robot began to miss multiple parts of the house and we need to re-map it multiple times a month. ALSO the battery dies VERY quickly. Completly not worth it. Keep your money.
1 reply from SharkNinja team - 2 months ago
Hello Eddie, Thank you for taking the time to leave a review. We're so disappointed to learn that you’re having some trouble with your vacuum. Something doesn’t seem quite right about how your product is performing, and we'd like the chance to look into this for you. Kindly reach out to our team at 1-888-228-5531; our specialists are eager to help you get the best experience with your Robot. Kind regards, Shark Clean
Horrible
1 out of 5 stars
Joj5501 - 2 months ago
originally posted on sharkninja.com
I bought this a month ago and used it about 5 times. It keeps stopping saying the brush roll is stuck and when I open it there’s nothing there and the dirt cup is empty. It misses spots on the floor. My old shark was 100% better
1 reply from SharkNinja team - 2 months ago
Hello, Thank you for taking the time to leave a review. We're so disappointed to hear that your vacuum isn't working as it should. Kindly give our team a call at 1-888-228-5531, so we can look into this for you. We’d love to help ensure that you’re getting the most from your product. Kind regards, Shark Clean
Really picks up and saves me time
5 out of 5 stars
living room - 2 months ago
originally posted on sharkninja.com
I bought this about one month ago. I initially did not want a self emptying robot, but I am so happy and pleased that I did. It can vacuum my living, dining, laundry and 1/2 bath rooms without my having to worry if it is getting clogged
Great vacuum
5 out of 5 stars
Mlou - 2 months ago
originally posted on sharkninja.com
I bought mine last month and LOVE it! Sharkie is amazing. So easy to use and makes cleaning effortless.
Hair problem!
2 out of 5 stars
Thumbs down graphic, would not recommend
Unhappy - 2 months ago, Verified purchaser
Hair gets tangled in spinning little brush and on the roller. Does not remove tangled hair.
1 reply from SharkNinja Product Expert team - 2 months ago
Hi dear customer, Thank you for sharing your experience with the Shark Matrix Self-Empty Robot Vacuum. We’re sorry to hear that hair is getting tangled in the brushroll and side brush. The Self-Cleaning Brushroll is designed to minimize hair wrap, but longer hair or excessive buildup may still require occasional maintenance. We recommend regularly checking the brushroll and side brushes for any trapped hair and using scissors or the included cleaning tool to remove any buildup. If you find that the brushroll is not functioning as expected, our team would be happy to assist at 1-888-228-5531. We appreciate your feedback and the opportunity to improve your experience. Kind regards, Shark Clean
It's ok but not as great as the first model I had
3 out of 5 stars
Dano - 2 months ago
originally posted on sharkninja.com
I really like the first one I had , that had two brushes and would go under my end tables and furniture.... The peace thats on top of the new one will not allow it to go under places like the first model i had!
1 reply from SharkNinja team - 2 months ago
Hello, Thank you for taking the time to leave a review. We're sad to hear that you aren't happy with the design of your Robot. We'll definitely share your feedback with the relevant teams for consideration on future products. If you need any help with your vacuum, please don't hesitate to reach out to our team by phone at 1-888-228-5531. Kind regards, Shark Clean
Works good, but disappointed overall
3 out of 5 stars
IndyLady66 - 3 months ago
originally posted on sharkninja.com
Frustrating that the vacuum stops frequently with error message "brushroller is stuck". No obvious debris in the brushroller. Also, vacuum is very noisy when in operation.
1 reply from SharkNinja team - 2 months ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that your vacuum is displaying a brush roll error and the troubles you're facing with the noise. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Take the knob off
3 out of 5 stars
Kathy - 3 months ago
originally posted on sharkninja.com
I love the shark the older one because this one can't go under many of my things that the other one did so I had to send it back
1 reply from SharkNinja team - 2 months ago
Hello Kathy, Thank you for taking the time to leave a review. We're so sorry to hear that you weren't happy with your Robot vacuum, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
House never fully cleaned
3 out of 5 stars
Frankv - 3 months ago
originally posted on sharkninja.com
The vac itself is fine although the "trap" door for the roller brush is too tight and I have get a flat tool to open it. The worst thing though the scheduler on the app won't allow more than an hour clean. It programs the rest of the starting the clean over again which means some of the house is never cleaned.
1 reply from SharkNinja team - 2 months ago
Hello, Thank you for taking the time to leave a review. Based on the issues you’ve described, it sounds like there’s a chance the Robot may not be working as it should. Could you please give our team a call at 1-888-228-5531? We’d love to help ensure you’re getting the most from your product. Kind regards, Shark Clean
Love it!
5 out of 5 stars
Thumbs up graphic, would recommend
DerrickB - 3 months ago, Verified purchaser
I have owned this one for about 2 months. I let it run daily. I can't believe how much dust and pet dander this picks up every day. Love the self empty feature, even though I empty it often out of curiosity. Works great, no complaints.
Can’t live without it
5 out of 5 stars
Bonfire62 - 3 months ago
originally posted on sharkninja.com
my old shark quit working so I was sent a new one and I couldn’t be happier. Having a dog that sheds makes this machine in dispensable. I can’t tell you how much I love it.
improvement
5 out of 5 stars
Bill - 3 months ago
originally posted on sharkninja.com
This unit is a great improvement over my older shark. It does a GREAT job of cleaning
Smart Cleaning Machine
4 out of 5 stars
shequeitert_7654 - 3 months ago
originally posted on influenster.com
[This review was collected as part of a promotion.] This is amazing. It was easy to assemble as there were only about 4 parts. Setting up the charging dock was super easy, just plug into wall. It did take a bit longer than I expected to charge but it was set, it was a breeze. Signing up for the app was super easy as well. Once we got the robot charged, the explore scan took place. I had to monitor it a bit because we have a staircase that I didn't want it to go down. But it got my floor pretty accurately.